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Context Help

If you lose your way inside our web hosting Control Panel, the first step you should take is to push the Help button, which is visible on each and every page. A context menu will show up. It offers in-depth information about all the actions that you can carry out on the page in question. Each popup opens on the same page so that you can quickly return to your work.

Video Tutorials

We have a vast collection of tutorial videos explaining how to use our hosting Control Panel. They're created for those of you who want to see how things are getting done rather than only reading articles. Thus, everyone can swiftly get to know our web hosting Control Panel by simply watching our step-by-step tutorial videos.

F.A.Q.

If you can't find the answer you are looking for, check out our comprehensive Frequently Asked Questions section, which includes questions asked by real customers and provides practical solutions. We constantly "revamp" our Frequently Asked Questions section with new questions & answers so as to cover all the new additions and innovations associated with our hosting platform.

Ticketing System

If you still can't find the answer you need in the Frequently Asked Questions database either, we have a excellent team of tech support engineers available 24x7 and eager to help you with any query. Each support ticket you send will be answered within 1 hour (the average ticket response time is approximately twenty mins), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 187589

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com


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